Terms of Service

1. General provisions

Qerify (the “Platform”) is an online service operated by Damian Walicki, trading as Damian Walicki Consulting, based in Rzeszów (Zbyszewskiego 9 lok. 42, 35-119 Rzeszów), registered in CEIDG (Polish business register), NIP (tax ID) 8133428095, REGON 388123012, connecting clients looking for automation and no-code experts with vetted freelancers, agencies and project teams.

By using the Platform, you accept these Terms in full. If you do not agree with their provisions, please stop using the service.

2. Definitions

• Client - a natural or legal person commissioning an automation project.
• Freelancer - a verified automation specialist offering their services.
• Contract - an agreement for the provision of services concluded through the Platform.
• Milestone - a stage of project delivery with an assigned payment amount.
• Escrow - a secure payment method in which funds are held by the Platform until the milestone is approved.
• AI Concierge - an artificial intelligence tool that matches clients with experts.
• Training - a course, workshop or training session in AI, automation or no-code/low-code, published in the Platform's catalogue by a Training Provider.
• Training Provider - a freelancer, agency or training institution that runs the training and is responsible for its content, delivery and settlement with the participant.

3. Registration and user accounts

Registration requires an active email address and a password. Users are responsible for keeping their login details confidential and for all activity carried out from their account.

The Platform reserves the right to suspend or delete any account that breaches these Terms, applicable law or the principles of social coexistence.

4. Payments and Escrow

Payments are processed through Stripe Payments Europe, Ltd. Client funds are held in the Platform’s account (the Escrow mechanism) until the milestone is approved. Once it is approved, the Platform releases the funds to the freelancer after deducting its commission.

The Platform charges a commission of 10% of the net amount of each milestone. VAT at 23% is added to the commission. Example: a milestone of PLN 1,000 net → commission of PLN 100 net + PLN 23 VAT = PLN 123 gross. The freelancer receives PLN 900 net (before any income tax).

4a. Electronic invoices

The Administrator issues invoices for the Platform's paid services in electronic form. The Platform gives Partners a tool for preparing invoice data and a JPK-VAT file; the Partner, as the issuer, is responsible for issuing the invoice, its content and sending it to KSeF (the Polish National e-Invoicing System). Accepting these Terms constitutes consent to invoices being issued and received in electronic form, in accordance with Article 106n(1) of the Polish VAT Act.

4b. Identity verification (KYC)

Before the first payout of accumulated funds, the Freelancer must complete the identity verification procedure (Know Your Customer) carried out by Stripe Payments Europe, Ltd. The Platform is not a party to this procedure and does not process identity documents - they are submitted directly to Stripe.

If the required documents are not provided to Stripe, funds may be withheld in accordance with the Stripe Connect terms. The Platform is not liable for Stripe’s decisions to block payouts.

4c. Trainings

The Platform provides a training catalogue and a contact channel between the Client and the Training Provider. The Platform is not the author, organiser or instructor of any training and is not a party to the training agreement - the Client enters into that agreement directly with the Training Provider.

The Platform does not collect payment for trainings. The price shown in an offer is the Training Provider's net price. Settlement, invoicing and the cancellation or rescheduling policy are the Training Provider's responsibility.

A request to reserve seats on an open training is not an order or a payment. The agreement covering participation arises only once the Training Provider confirms the reservation; confirming a reservation does not mean payment has been made. The Platform enforces the seat limit; the Training Provider is responsible for delivering the training.

The Training Provider is responsible for the content of its offer, including its accuracy, its rights to any materials used, and its compliance with the law. The Platform moderates training offers and may refuse to publish one or suspend an offer already published, stating its reasons. Anyone can report a published offer to the Platform; the Platform informs the person who made the report of the outcome.

A Client who provides participants' details (first name, surname, email address) confirms having a basis for sharing them and having informed those people that their details will be passed to the Training Provider.

4d. Founding offer for Freelancers

Until the pool of places runs out, a Freelancer whose profile the Platform approves (including conditional approval during a probation period) receives the founding offer: a 5% commission for 6 months from the date of approval, the Pro plan free of charge for 6 months and a “Founding member” label on the profile, which stays after the offer ends.

The number of places in the pool is 50. The Platform may increase it; reducing the pool does not take the offer away from Freelancers who have already received it. The number of free places shown on the website matches the number of offers actually granted.

When the offer period ends, the commission from section 4 or from the plan the Freelancer is then using applies. The Pro plan from the offer expires without automatically switching to a paid subscription. The offer cannot be exchanged for money or transferred to another account.

4e. Sample profiles and network experts

Before full launch the Platform may show sample profiles in the catalogue, marked with a “Sample profile” label. A sample profile does not represent a specific person, only a typical scope of services. A request sent from such a profile goes to the Platform team, which matches the Client with a verified Freelancer. Sample profiles disappear from the catalogue once the number of approved Freelancers reaches a threshold set by the Platform.

The Platform may also show as an “Expert from the Qerify network” a real specialist who has agreed to work with it but does not have a public profile yet. The Client receives their details after making contact through the Platform.

5. Disputes

In the event of a dispute between a client and a freelancer, either party may report the issue to the Platform administrator. Having reviewed the evidence provided, the administrator may resolve the dispute by refunding the funds to the client or paying them out to the freelancer.

6. Liability

The Platform acts as an intermediary and is not a party to agreements concluded between clients and freelancers. The Platform is not liable for the quality of the services provided, for delays or for any damage arising from the performance of contracts, subject to consumer protection law.

7. Changes to the Terms

The Platform reserves the right to amend these Terms. Users will be notified of any material change by email at least 15 days in advance. Continued use of the Platform after the changes take effect constitutes acceptance of them.

8. Governing law

These Terms are governed by Polish law. Any disputes will be settled by the court having jurisdiction over the Platform’s registered office, unless mandatory provisions of law provide otherwise.